Guestlinks Hospitality Management. Coaching. Training. Logistics.

Operational Excellence with Expert Coaching & Customized Service Training Program

HOSPITALITY MANAGEMENT: Consultancy. Advisory. Guest Service Trainor. Coach. Motivational Speaker. Change Catalyst. Logistics. Support.

A Guest Service and guest service-driven entity, elevating Filipino-Asian hospitality with European international service delivery styles in mind.

Elevates your hospitality operation with professional coaching, customized on-site training and streamlined logistical solutions.

PLEASE READ THIS OUT

60+ with 8400+

Satisfied Clients and Service Staff

47+ Years

Actual Operation Experiences

97%+

Would Recommend

WHY DO YOU THINK OUR CLIENTS Place THEIR INVESTMENTS IN us, EVEN THOUGH THERE ARE MANY OPTIONS OUT THERE?

Guestlinks' Hospitality Management. Coaching.

Training.

Logistics.

CeBU

**It elevates efficiency and service quality with Guestlinks' customized operational excellence programs endorsed by many successful hotels, resorts and restaurants.

**Nominated & awarded by a respected award giving-bodies and notably, is the Golden Globe Awardee for Business Excellence & Outstanding Filipino Achiever as "Best Trusted Hospitality Management Services & Training Provider".

**D.O. Osorno, has more than 30+ years of Hospitality Supervisory and Management experience working in luxury, mid-scale hotels, resorts, service apartments, restaurants, bars and mixed used properties. He managed all levels of multiple projects including hotel constructions, pre-opening, renovations, operating hotels, upscale restaurants and bars.

**This credibility assures that program and services adhere to high standard and valued by industry peers in Cebu, the Visayas & Mindanao Peninsula, Philippines.

**Guestlinks' training is up-to-date and covers contemporary topics, ensuring your staff' skills are current & competitive. Our program addressed the latest trends in guest service, technology, sustainability and more.

**Guest services training is important to any hotel, resort and restaurant, large or small. **Guestlinks' training allows your staff to keep up with the new technologies, new trends, new skill sets, higher guest expectations, techniques and strategies, as well as maintain existing standards.

**The program is taught by a professional with extensive experience in the hospitality field. His real- world insights and practical advice can transform theoretical knowledge into practical skills your staff can apply directly to their roles.

**We offer Certificate upon completion. This not only motivates your team but also helps in building a professional resume that reflects their commitment to personal & professional growth.

**Guestlinks' program includes, interactive elements, case studies, actual situations, role play, simulations, that mirror real-life situations. This approach helps staff better retain information and apply their new skills effectively in their daily tasks.

**Consider the value-added services that come with the training program. Access to ongoing Guestlinks' resources such as industry updates in webinars, blogs, latest skills training videos and expert consultations that can provide continuous learning opportunities and support for your staff beyond the initial training period.

THANK YOU FOR YOUR VISIT

Why Guestlinks'? Why not?

SIZE DOESN'T MATTER:

Most training & consultancies focus their services on medium to large restaurant & hotel corporations. They have limited availability for small projects, and when they do, they are expensive! Our expertise is in helping small businesses.

We value your business even if you are just starting out.

Our focus is on helping you achieve your dreams and goals, and values and approach reflect that.

RELATION-ORIENTED:

We're your friend, your business friend!

We place ourselves in your shoes and think outside in.

Our belief is that we have established a trust relationship with you, do we deserved the business you are entrusting us.

We believe in long-term relationships, our relationship with our clients ranges from 2 to 20+ years. We will support your business vision even after the completion of the project.

Guestlinks' by D.O.

A Hospitality Property Development Consultant, Management & Guest Service Advisor, Motivational Speaker, Change Catalyst and Guest Service Skills Development Trainer for Hotel, Resort, Restaurant and Bar.

Expert Coaching & Training

Maximize staff potentials with personalized coaching to optimize performance and productivity. We provides top-quality professional Hospitality Coaching, Training Development and Management Consulting services for over 40+ years with inherent advantages of reasonable cost plus effective, result-oriented implementations, vast networks of alliances and resources. Guestlinks' became popular among hotels, resorts, and specialty restaurants, growing its base of 4 to over 60+ satisfied properties and 8,400 successful hospitality service staff in Visayas and Mindanao to date.

TESTIMONIAL

our clients... & training gallery

I can't speak highly enough of the professional coaching and training provided by Guestlinks Hospitality Management. Coaching. Training. Logistics. The comprehensive logistical advise and the attention in their training program details truly set them apart. Their expertise has developed our service and management team alike, with gained valuable skills and insights, transformed our operations and have made a significant impact on our success. The coach, D.O. himself, was recommended to us & I will highly recommend their services to any business looking to elevate their hospitality management and staff guest services skills.